HS671 Human Services Systems (3 cr.)

This course provides a historical overview of the foundation of human services caring for the vulnerable adult population. Topics include social, legislative, and economic forces influencing the past, current, and future existence of human services and how these systems have brought about change.

Upon completion of this course, students are expected to be able to do the following:

1. Compare the evolution of various types of vulnerable adult services.
2. Analyze the impact of social, economic, and regulatory forces on planning and objective setting.
3. Evaluate the emergence of organizational designs, operations, and governance.
4. Analyze the factors influencing the organizational outcomes and customer satisfaction.