ACM605 Cultural Workplace Dynamics (3 cr.)

This course examines areas of human resource management and workplace dynamics specific to nonprofit organizations. The curriculum addresses the knowledge and skills necessary to lead and work with individuals and teams, including staff, volunteers, board members, and other nonprofit stakeholders. Students learn about organizational culture, workplace dynamics and conflict, generational differences, stakeholder roles and responsibilities, and labor negotiations. Also explored is the development and management of internal and external stakeholders who provide governance and leadership to nonprofit organizations, including a focus on adaptive competencies such as interpersonal skills, supervision, and ethical decision making.

Upon completion of this course, students are expected to be able to do the following:

1. Compare the roles of various staff members and volunteers in a nonprofit organization
2. Explain the fundamentals of hiring and supervision
3. Analyze the ethical duties of the board of directors.
4. Analyze key skills required for employee supervision and interpersonal dynamics.
5. Identify how to create teams and collaborations with different organizational stakeholders.
6. Use conflict management approaches.
7. Assess strategies for engaging diverse internal and external organizational stakeholders.