ITM615 Managing Technology Teams (3 cr.)

This course examines the best practices for recruiting and retaining a talented staff, defining and applying measurable performance metrics, and delegating effectively. The use of efficient time management methods, leveraging different personality types, and results-oriented motivational techniques are studied.

Upon completion of this course, students are expected to be able to do the following:

1. Evaluate strategies for building high-performing teams and eliminating obstacles to effective teamwork.
2. Define manager and team member roles.
3. Evaluate methodologies for managing the complexities of group dynamics, including decision making, power, and conflict.
4. Test the usefulness of social networks and related technology techniques to influence individuals and groups.
5. Differentiate cultural nuances to encourage inclusivity and respect.