HD709 The Art and Science of Problem Solving (2 cr.)

This course explores the process of making effective decisions at both the personal and organizational level. Students apply models of problem solving, examining the interrelationship among intuition, collaboration, innovation, and emotion. The normal, and sometimes counterintuitive, processes of decision making are investigated.

Upon completion of this course, students are expected to be able to do the following:

1. Analyze decision-making styles and processes.
2. Evaluate constructs in the discipline of decision making.
3. Build capacity to see unintended consequences of decisions and solutions.
4. Evaluate the power of cues and patterns in the decision-making processes.
5. Explore the processes that lead to failure or success in problem solving.